Effective Date: April 21, 2026 Last Updated: April 21, 2026
1. Introduction
Welcome to SmarterToday (“we,” “our,” or “us”). We operate the platform available at joinsmartertoday.com (the “Platform”), which connects learners (“Students”) with tutors, mentors, and coaches (“Tutors”) for sessions conducted through our Platform. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
By using our Platform, you consent to the collection and use of your information as described in this policy.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Full name and contact information (email address, phone number)
- Account credentials (username and password)
- Profile information (biography, qualifications, areas of expertise for Tutors)
- Payment information (processed securely through our payment processor; we do not store full card details)
- Communications between you and SmarterToday or between Students and Tutors on the Platform
- For minors: parental or guardian consent information and contact details
2.2 Information Collected Automatically
When you use our Platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, session duration, features used)
- Cookies and similar tracking technologies
- Session recordings and activity logs on the Platform
2.3 Information from Third Parties
We may receive information from third-party services such as payment processors and identity verification services used in connection with your account.
3. How We Use Your Information
We use your personal information to:
- Create and manage your account
- Facilitate connections between Students and Tutors
- Process payments and payouts
- Conduct sessions on the Platform
- Communicate with you about your account, bookings, and platform updates
- Improve and personalize the Platform experience
- Comply with legal obligations
- Detect, prevent, and address fraud or security issues
- Verify the identity and qualifications of Tutors
4. Children’s Privacy
We welcome users under the age of 18 on our Platform; however, we require verifiable parental or guardian consent before a minor may register or use our services. If you are under 18, your parent or legal guardian must review and agree to this Privacy Policy on your behalf.
We do not knowingly collect personal information from minors without parental consent. If we become aware that we have collected personal information from a minor without verified parental consent, we will take steps to delete that information promptly.
Parents or guardians may contact us at privacy@joinsmartertoday.com to review, modify, or request deletion of their child’s personal information.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Tutors or Students as necessary to facilitate sessions and communications on the Platform
- Payment processors to handle transactions securely
- Service providers who assist us in operating the Platform (subject to confidentiality agreements)
- Law enforcement or regulatory authorities when required by law
- Successors in the event of a merger, acquisition, or sale of assets
6. Cookies
We use cookies and similar technologies to operate the Platform, remember your preferences, analyze usage, and improve our services. You may control cookie settings through your browser; however, disabling certain cookies may affect Platform functionality.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us at privacy@joinsmartertoday.com.
8. Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent to the collection or use of your information (subject to legal or contractual restrictions)
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us at privacy@joinsmartertoday.com.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Platform and updating the effective date. Continued use of the Platform after changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
SmarterToday Email: hello@joinsmartertoday.com Website: joinsmartertoday.com